Intern - Customer Service

Company
American Modern Insurance Group
Location
Cincinnati , United States

About Us: 

American Modern Insurance Group is a leading specialty insurance provider, insuring residential, commercial, and recreational products. We are licensed in all 50 states and serve over 2.5 million policyholders through a network of agent partners. Our company has been recognized as a Top Workplace in Greater Cincinnati every year since 2013 and a Top Workplace USA since 2020. 

 

Internship Program: 

We are seeking highly motivated and talented individuals to join our 12-week summer internship program. As an intern with American Modern, you will gain practical experience, build professional relationships, and contribute to the success of our organization. Applicants requiring employer sponsorship of a visa now or in the future will not be considered for this position.

 

Why Intern with American Modern? 

• Gain Practical Experience: Immerse yourself in a 12-week summer program designed to equip you with hands-on experience in the insurance industry. 

• Networking Opportunities: Connect with our CEO, senior leaders, experienced team members, and fellow interns to build lasting professional relationships. 

• Flexible Work Environment: Enjoy the flexibility of a hybrid work setup, balancing work and personal responsibilities effectively. 

• Professional and Personal Growth: Engage in opportunities tailored to enhance your professional and personal development, preparing you for a fulfilling career. 

• Community Outreach: Participate in volunteer activities contributing to social responsibility and making a positive impact. 

 

As a valued intern with our Customer Service team, you will leverage a variety of technologies to identify trends and support strategic management decisions for the department.  

 

Your responsibilities will include: 

• Requirement Gathering: Collaborate with stakeholders to understand their data needs and translate them into actionable solutions. 

• Data Extraction and Integration: Extract and integrate data from databases and data warehouses to generate insightful reports and facilitate data sharing across multiple systems. 

• Reporting and Analysis: Develop and maintain reports and dashboards that provide clear insights and support business decision-making. 

• Trend Identification: Analyze data to identify trends and patterns that can inform strategic initiatives and operational improvements. 

 

Qualifications: 

• Currently pursuing a bachelor’s degree.  

• Ability to work 40 hours per week for 12 weeks 

• Confidence in use of MS Office 365 tools (Excel, Word, PowerPoint, Notes, Teams) 

• Exposure and/or prior experience with Cognos, Appian, Oracle, SQL, and Power BI. 

• Applicants requiring employer sponsorship of a visa now or in the future will not be considered for this position.

• Candidates must be local (Amelia, OH) and will work in the office at least 2 days a week 

 

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.