Claims Consultant (m/f/d*) for the Regional Claims Centre (RCCLA)

We are seeking a motivated and qualified professional to join our Regional Claims Centre Latin America (RCC LA), based in Bogotá, Colombia.

Company
Munich Re
Location
Bogotá , Colombia

As a Claims Consultant, you will play a key role in monitoring and analyzing claims and claims portfolios on a regional scale. Reporting directly to the Regional Claims Head for LATAM (excluding Brazil), you will collaborate with a high-performing team to deliver innovative claims management solutions and partner with clients to ensure exceptional outcomes.

Your Responsibilities:

• Claims Management: Handle Property and/or Casualty claims within your approval levels, ensuring timely and accurate resolution.
• Portfolio Analysis: Monitor and analyze claims portfolios, identifying adverse developments and trends to support decision-making.
• Loss Analysis: Conduct in-depth loss analyses to inform client management and underwriting decisions.
• Collaboration: Act as an interface with RIA/Claims Handling units, collaborating closely to identify and implement quality assurance measures.
• Trend Analysis: Identify overarching claims trends and provide actionable insights.
• Outlier Monitoring: Track, analyze, and report on outliers, providing detailed qualitative and quantitative overviews to Claims Managers.
• Exposure Estimation: Work alongside Claims Management to estimate exposure, particularly in NatCat events and other significant scenarios.

Your Profile
We are looking for someone with the following qualifications and skills:

• Educational Background: Degree in Business, Economics, or a related field, with proven insurance experience.
• Claims Expertise: A minimum of 4 years of professional experience in Claims processes, with a solid understanding of terminology and best practices, particularly in Latin American markets.
• Client Focus: A strong client orientation with a proactive approach to delivering tailored solutions.
• Learning & Collaboration: A willingness to learn and share knowledge within both local and virtual client teams.
• Analytical Mindset: Excellent analytical skills, coupled with a high level of commitment, responsibility, and reliability.
• Work Style: Organized, focused, and efficient, with a proactive attitude toward problem-solving.
• Language Skills: Fluency in English and Spanish, with excellent communication skills.

Benefits:

• Company Bonus (Group Financial Performance Dependant)
• Health &Life Insurance
• Company Pension Program
• 20 days annual leave plus additional wellness days
• Hybrid working
• Training & Development Programs

This is an exciting opportunity to be part of a dynamic team, driving impactful solutions in claims management across Latin America. If you are ready to make a difference, we invite you to apply!

About us
As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Reintroduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Join us at Munich Re and Push Boundaries. With us.

*Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified.

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